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Travel Update

Eagle County Public Health Order

January 17, 2022

There are no current mask, gathering, capacity restrictions, or physical distancing guidelines in Eagle County. Select private businesses may request masks be worn while inside. Federal regulations also require masks when using public transportation, which includes ECO Transit and the Eagle County Regional Airport. Residents and guests are reminded that the county is still subject to any other statewide and federal public health regulations in place.

Visit EagleCounty.us for the latest county guidelines.

Our Approach to Cleanliness

Our in-house, professionally trained housekeeping teams are well versed in the highest standards of cleaning. Our housekeeping organization monitors industry best practices and provides ongoing training in the latest techniques to ensure the highest standard of cleanliness with products and processes.

Employees: East West Hospitality has mandated all employees be vaccinated as of November 22, 2021.

Products Effectiveness and Safety: When cleaning both common areas and residences, our housekeepers use high-quality products ensuring both effectiveness and safety.

Surface Areas: High-touch surfaces are being cleaned with increased frequency. These include elevator buttons and panels, door handles, remote controls or touch screens, countertops, and shared lobby spaces.

Common Areas: Our team is rearranging furniture in gathering spaces to promote social distancing between groups of travelers. Aesthetic items in our lobbies, such as decorative pillows on furniture may have gone away in favor of a cleaner environment.

Guest Rooms: Each residence undergoes our rigorous multi-point inspection process to ensure consistency in the procedure. In our residences, you may see that throw-pillows and accent pillows have been removed. All rooms are triple-sheeted and duvet covers are washed between each stay.

Breakfast, Fitness Center & Pool

We have grab-and-go, pre-packaged breakfast items available in our lobby. The Fitness Center is open for guest use. Please bring your own towel, wipe down equipment after use, and continue to practice social distancing. The pool, hot tubs, and spa are currently closed with an opening date to be determined. Please inquire when making your reservation for the latest updates.

Book with Confidence

Cancellation and Deposit Policies

Summer Season (May - October)

A 5% non-refundable deposit is due at the time of booking. Final payment will be taken 48 hours prior to arrival. Cancellations 48 hours or more prior to arrival, no additional fees. Cancellations 48 hours or less prior to arrival forfeit all money paid.

Winter Season (November - April)
Cancellations made 31 days or more prior to arrival forfeit $100, cancellations made 30 days or less are non-refundable. Excluding holiday.

*Holiday (December 20 – January 1)
Cancellations up to November 15th forfeit $200, and cancellations after November 15th are non-refundable.